Last Updated: July 2026
James River Nurseries ("JRN," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with us online.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Voluntarily Provide
We may collect personal information that you voluntarily provide when you:
- Request a consultation or estimate
- Complete a contact form
- Subscribe to our email newsletter
- Contact us by phone, email, or through our website
- Submit a job application or employment inquiry
- Request information about our services
Depending on how you interact with us, this information may include:
- Name
- Email address
- Phone number
- Property or project address
- Company name
- Any information you include in your message or application
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of your visit
- Referring website
- General location information (such as city or region)
- Website usage statistics
This information helps us improve our website, understand visitor behavior, and enhance your overall experience.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries
- Schedule consultations
- Prepare proposals or estimates
- Communicate about current or future projects
- Process employment inquiries
- Send newsletters, company updates, and seasonal landscaping information (if you opt in)
- Improve our website and services
- Analyze website performance and visitor trends
- Maintain the security and functionality of our website
- Comply with legal obligations
3. Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality and better understand how visitors use our website.
These technologies may be used to:
- Remember user preferences
- Measure website traffic
- Analyze visitor behavior
- Improve website performance
- Support future marketing efforts
You can disable cookies through your browser settings. Please note that doing so may affect certain features of the website.
4. Third-Party Services
We may use trusted third-party providers to help operate our website and business, including services for:
- Website hosting
- Website analytics
- Customer relationship management (CRM)
- Email communicationsWebsite forms
- Spam prevention
- Scheduling or appointment requests
These providers receive only the information necessary to perform services on our behalf and are not permitted to use your information for their own marketing purposes.
5. Email Communications
If you subscribe to our mailing list or otherwise opt in to receive communications, we may send:
- Company news
- Project highlights
- Seasonal landscaping tips
- Service announcements
- Promotions or special offers
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
6. How We Share Information
We do not sell, rent, or trade your personal information.
We may share information only:
- With trusted service providers who assist in operating our business
- When required by law
- To protect our legal rights or property
- In connection with a business transaction such as a merger or acquisition, if applicable
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information.While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to inquiries
-Provide requested services
-Maintain business records
-Comply with legal or regulatory requirements
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
9. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
10. United States Users
James River Nurseries operates within the United States, and this website is intended for users located within the United States.
11. Your Choices
You may contact us at any time to:
- Request access to your personal information
- Update or correct your information
- Request deletion of your information where applicable
- Unsubscribe from marketing communications
We will respond to reasonable requests in accordance with applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page along with a revised "Last Updated" date.
13. Contact
James River Nurseries
13244 Ashland Road
Ashland, VA 23005
Phone: 804.798.2020
Email: info@jamesrivernurseries.com
